Your Privacy at su777 —
Transparent, Secure & Respectful

This Privacy Policy ("Policy") describes how su777 Casino ("su777", "we", "us", "our"), the operator of the online gaming platform accessible at su777.casino, collects, uses, stores, shares, and protects the personal information of players and visitors ("you", "your") who access or use the su777 platform.

su777 is committed to handling your personal data with transparency, integrity, and respect. This Policy applies to all personal data collected through the su777 website, mobile browser experience, customer support channels, and any other interaction you have with the su777 platform.

By registering a su777 account and using any of our services — including Jackpot Slots, Live Dealer games, Cockfighting, Mega Wheel, sports betting, and PKR payment processing — you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how su777 handles personal data, please do not create an account or use the platform.

su777 collects the following categories of personal data:

su777 does not collect sensitive personal data such as biometric data, medical records, or religious beliefs. su777 does not knowingly collect data from individuals under the age of 18.

su777 collects personal data through the following channels:

• Direct interactions: Data you provide when registering your account, completing KYC verification, making deposits or withdrawals in PKR, contacting customer support, or participating in promotions;
• Automated technical collection: Data collected automatically when you visit and interact with the su777 platform, including IP address, device identifiers, cookies, and session activity logs;
• Third-party payment providers: Transaction confirmation data received from Easypaisa, JazzCash, HBL, UBL, MCB Bank, SadaPay, and Raast when processing your deposits and withdrawals;
• Identity verification services: Confirmation data from third-party KYC and AML compliance providers used to verify your identity during account registration or periodic reviews;
• Fraud prevention services: Risk signals and device intelligence data from third-party fraud prevention partners used to protect your account and the platform.

su777 uses your personal data for the following purposes:

• Account management: Creating, maintaining, and securing your su777 player account;
• Identity verification: Verifying your age (18+), identity, and eligibility to use the su777 platform in compliance with our Terms & Conditions;
• Payment processing: Facilitating PKR deposits and withdrawals through your chosen payment method, including Easypaisa and JazzCash;
• Gameplay provision: Delivering the casino games, sports betting, and other gaming services you request on the su777 platform;
• Customer support: Responding to your enquiries, resolving disputes, and providing technical assistance via live chat and email;
• Responsible gaming: Monitoring your gaming activity to detect signs of problem gambling and providing access to self-exclusion and limit-setting tools;
• Fraud prevention and security: Detecting, investigating, and preventing fraudulent activity, money laundering, and unauthorised account access;
• Legal and regulatory compliance: Fulfilling our obligations under applicable anti-money laundering (AML) and know-your-customer (KYC) regulations;
• Platform improvement: Analysing aggregate, anonymised usage data to improve the performance, design, and content of the su777 platform;
• Marketing communications: Sending you relevant promotions, including Ramadan Festival bonus offers and seasonal rewards — only where you have given explicit consent and subject to your opt-out rights.

su777 processes your personal data under the following legal bases:

• Contractual necessity: Processing required to fulfil our obligations under the account agreement between you and su777 — including account operation, payment processing, and game delivery;
• Legal obligation: Processing required to comply with applicable laws, including KYC, AML, and responsible gaming regulations;
• Legitimate interests: Processing necessary for su777's legitimate business interests, including fraud prevention, platform security, and improving our services — provided these interests do not override your fundamental privacy rights;
• Consent: Processing based on your freely given, specific, and informed consent — primarily for marketing communications. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

su777 does not sell your personal data. We may share your data with the following categories of third parties, solely for the purposes outlined in this Policy:

• Payment processors: Easypaisa, JazzCash, HBL, UBL, MCB Bank, SadaPay, and Raast — to process your PKR deposits and withdrawals. These providers receive only the data necessary to complete your transaction;
• Identity verification providers: Third-party KYC services that verify your identity and age (18+) to comply with our legal obligations. These providers are bound by strict data processing agreements;
• Fraud prevention and security services: Providers that help detect and prevent fraudulent activity, account takeover, and money laundering;
• Technology infrastructure providers: Cloud hosting, database, and CDN providers that store and deliver the su777 platform. All such providers are contractually obligated to maintain confidentiality and security;
• Regulatory authorities: Government bodies and law enforcement agencies in Pakistan or internationally, where su777 is legally required or permitted to disclose information.

All third parties with whom su777 shares personal data are required to implement appropriate technical and organisational security measures and to handle your data only in accordance with su777's instructions and applicable law.

su777 uses cookies and similar technologies (such as local storage and pixel tags) to operate and improve the platform. The following types of cookies are used:

• Essential cookies: Required for the platform to function. These include session authentication cookies that keep you logged into your su777 account. These cookies cannot be disabled without affecting platform functionality;
• Performance cookies: Collect anonymised data about how players use the su777 platform — such as which pages are visited most frequently — to help us improve the user experience. No personally identifiable information is captured;
• Functional cookies: Remember your preferences such as language settings and your most recently played games, to provide a more personalised experience;
• Security cookies: Help detect and prevent fraudulent activity, bot traffic, and unauthorised account access.

You can manage cookie preferences through your browser settings. Please note that disabling essential cookies will prevent you from logging into and using your su777 account. su777 does not use third-party advertising cookies or cross-site behavioural tracking technologies.

su777 retains your personal data for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following general retention periods apply:

• Account data: Retained for the duration of your active account, plus a minimum of 5 years following account closure to comply with AML and KYC regulatory requirements;
• Financial transaction records: Retained for a minimum of 5 years from the date of each transaction, in compliance with financial record-keeping regulations;
• Gameplay and betting records: Retained for a minimum of 3 years from the date of the relevant gaming activity;
• Customer support communications: Retained for 2 years from the date of the most recent interaction;
• Marketing consent records: Retained for the period your consent remains active, plus 2 years following withdrawal of consent;
• Technical and security logs: Retained for 12 months on a rolling basis, unless relevant to an active investigation.

When data reaches the end of its retention period, su777 will securely delete it or render it fully anonymous so that it can no longer be attributed to you personally.

As a su777 player, you have the following rights in relation to your personal data:

To exercise any of the rights listed above, please contact su777 via live chat or email at [email protected]. We will verify your identity before processing any data rights request. Most requests are fulfilled within 30 days; complex requests may take up to 60 days, and we will notify you if an extension is required.

su777 is strictly an 18+ platform. We do not knowingly collect, process, or store personal data from individuals under the age of 18. If su777 becomes aware that data from a person under 18 has been collected, that data will be deleted immediately and the associated account will be permanently closed.

All account registrations on su777 require confirmation that the applicant is at least 18 years of age. su777 reserves the right to request CNIC or other government-issued age verification documents at any time. Providing false information about your age during registration is a violation of our Terms & Conditions and may result in forfeiture of all funds in the account.

If you are a parent or guardian and believe that a person under your care has registered a su777 account, please contact our support team immediately via live chat so that we can take prompt action.

su777 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption on all data transmitted between your device and the su777 platform;
• Encrypted data storage for all personally identifiable information at rest;
• Multi-factor authentication (MFA) available for all player accounts and mandatory for su777 internal staff accounts;
• Role-based access controls that restrict staff access to personal data on a strict need-to-know basis;
• Regular penetration testing and vulnerability assessments carried out by independent security specialists;
• 24/7 automated monitoring for suspicious access patterns, brute-force attempts, and data exfiltration signals;
• Secure software development practices including code review, dependency scanning, and staged deployment procedures.

The su777 platform may contain references to payment providers and gaming content suppliers. su777 is not responsible for the privacy practices of any third-party services. When interacting with third-party payment processors such as Easypaisa or JazzCash to complete a transaction, you will be subject to their own privacy policies.

su777 does not embed third-party social media tracking pixels, advertising networks, or cross-site analytics tools on the su777 platform. Any data collected through the su777 website is used solely for the purposes described in this Privacy Policy.

su777 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or the services we offer. When material changes are made, su777 will notify registered players via email and/or through a prominent notice on the su777 platform at least 7 days before the changes take effect.

The "Last Updated" date at the top of this Policy reflects the most recent revision. We encourage you to review this Policy periodically. Continued use of the su777 platform after the effective date of any update constitutes acceptance of the revised Policy.

The most current version of this Privacy Policy will always be accessible at su777.casino/privacy-policy. Previous versions are available upon request by contacting our support team.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way su777 handles your personal data, please contact our dedicated support team through the following channels:

• Live Chat: Available 24/7 directly on the su777 platform — the fastest way to reach our English-language support team in Pakistan
• Email: [email protected] — please include "Privacy Request" in your subject line and allow up to 24 hours for a response

When submitting a privacy-related request, please include your registered su777 username and a clear description of your request. For data access, rectification, or erasure requests, we will require identity verification before processing.

This Privacy Policy was last reviewed and updated on 1 January 2026. The current version supersedes all previous versions of the su777 Privacy Policy.